Life is Good at Union Street Media
Digital Success Specialist
The Digital Success Specialist is responsible for customer retention, satisfaction and product adoption. This is a dynamic position focused on our clients’ digital success. To achieve this they will advise and educate their assigned clients on the products and services to which they are subscribed, working to increase the lifetime value of our customers and make every customer a cheerleader for Union Street Media.
As a Support Engineer you’ll be working closely with the internal Support team as well as internal and external stakeholders to support and maintain our LAMP-based content management system. You’ll be working with a small team to triage, support and enhance a CMS that helps our real estate clients thrive.
Customer Success Manager
The Customer Success Manager is responsible for customer retention, satisfaction and product adoption. To do this they will advise and educate their assigned clients on the product and/or service to which they are subscribed. They will work to increase the lifetime value of our customers and make every customer a cheerleader for Union Street Media. The Customer Success Manager is a highly motivated, customer service oriented problem solver, who understands how to build strong relationships and grow customer satisfaction.
Union Street Media offers all the basic benefits such as a 401k, medical benefits, and paid time off.
We offer a fully stocked kitchen, catered lunches on Tuesdays, bagels on Fridays, and 25% discount at Skinny Pancake.
That’s right, beer! Every Friday at 4:00 pm we hangout by the keg and chat.
Sugarbush season pass
Ski or ride all winter with a season pass to Sugarbush.
Whether it's working from home occasionally when you need to or working remotely, we're flexible and understand that sometimes life changes.
A supportive environment
At Union Street Media we believe your personal satisfaction is just as important as your professional growth.
"We not only make sure that employees are a great fit for the position but that they are solid human beings, and as a result, we have a really great working culture here at Union Street Media."