Careers

The Customer Success Manager is responsible for customer retention, satisfaction and product adoption. To do this they will advise and educate their assigned clients on the product and/or service to which they are subscribed. They will work to increase the lifetime value of our customers and make every customer a cheerleader for Union Street Media. The Customer Success Manager is a highly motivated, customer service oriented problem solver, who understands how to build strong relationships and grow customer satisfaction.

As a member of our Digital Marketing Services team, you play a crucial role in executing our client’s digital marketing strategy. You will assist in developing engaging content, executing SEO and managing always on digital campaigns, across paid and organic media.